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WooCommerce order emails stop sending silently

WooCommerce order emails silently stop sending after plugin updates, with no alert to the shop.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 15 November 2022 · last reported 26 December 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Shop owners using the Brevo for WooCommerce plugin report that new order emails stop arriving, sometimes only for certain products such as downloads, and sometimes after an update.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.