Wishlist app vendor ignores support email
Support emails to the wishlist app vendor go unanswered for days or weeks, even during urgent outages.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 6 October 2016 · last reported 29 December 2023
What's going wrong
Merchants using this Shopify wishlist app report that their support emails and calls receive no reply for days, weeks, or at all, even when their store is broken.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.