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Windows service install fails with existing settings

Upgrading to the new Windows service install fails on existing settings and leaves registry permissions that trigger errors.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 29 June 2026 · last reported 29 June 2026

Idea report · $9 · No contacts · All sales final

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What's going wrong

Several Windows users who upgraded to the new service installer found that existing configuration and encryption keys caused the service to fail, with errors written to the event log about registry permissions.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.