Windows Hello and fingerprint unlock fail in Firefox
Windows Hello and fingerprint unlock stopped working in Firefox after updates, leaving users to type the master password.
Tier I · Proven The best-established problems.
8 public reports · first reported 7 June 2024 · last reported 2 March 2025
What's going wrong
Firefox users who unlock their vault with Windows Hello or a fingerprint report that the option stopped working after an update, with a blank prompt window or no biometric option at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
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