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Widget will not save after connecting Facebook

Review widget does nothing when saved after a Facebook connection, so it cannot be created.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 4 March 2024 · last reported 2 May 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners who connected a Facebook page and tried to create a review widget report that pressing Save and Update does nothing.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.