← Problems

Whitelist and blacklist rules fail to apply

Whitelist, blacklist and custom mode ignore the listed domains, and the domain list can be lost on save.

Tier I · Proven The best-established problems.

7 public reports · first reported 26 January 2019 · last reported 3 June 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Users say the whitelist and blacklist rules often do not take effect.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 7 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.