Wheel coupons rejected at checkout as invalid email
Some customers get a valid email error at checkout when applying a wheel coupon, even though a normal coupon with the same restriction works.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 21 December 2023 · last reported 13 November 2024
What's going wrong
Several store owners report that some customers receive a message saying their email is not valid when they try to apply a wheel coupon at checkout.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.