weMail support tickets go unanswered for weeks
Support tickets for the weMail plugin go unanswered for weeks, leaving paying site owners stuck after updates break features.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 23 October 2024 · last reported 28 September 2026
What's going wrong
Site owners who run the weMail plugin report that support tickets go unanswered for weeks, sometimes more than a month.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.