Weight tiers ignore total cart weight
Weight and size limits for BOX NOW tiers check each product alone instead of the total cart weight, so heavy baskets get the wrong shipping option.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 6 February 2025 · last reported 11 March 2026
What's going wrong
Shops that set several BOX NOW shipping tiers by weight report that the plugin checks each product's weight on its own rather than the combined weight of the cart.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.