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Weight rates ignored after plugin update

Weight and quantity shipping rules stop applying after a plugin update, so every cart gets the lowest rate.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 13 October 2021 · last reported 11 September 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners using weight-based or quantity-based shipping rates report that after installing a new version of this plugin, carts receive the minimum or a fixed rate regardless of the actual weight or number of items.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.