Webhook data omits custom post types and fields
Webhook payloads leave out custom post types and custom user or checkout fields that owners need for their CRM.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 6 February 2024 · last reported 12 November 2024
What's going wrong
Site owners using custom post types from themes or add-ons find they cannot select those types as webhook sources, and some report that custom user or checkout fields such as phone numbers and bespoke order details are missing from the data sent.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.