Webex links fail to launch in Firefox
Webex meeting links fail to launch or install the Firefox add-on, so people must download a separate app or switch browsers.
Tier I · Proven The best-established problems.
25 public reports · first reported 2 February 2017 · last reported 10 February 2025
What's going wrong
Firefox users who click a Webex meeting link are repeatedly asked to install the add-on, and the join step never starts.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 25 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.