Wallet setup and navigation are confusing
New users find the wallet confusing and cannot tell how to create, open, or find things in it.
Tier I · Proven The best-established problems.
9 public reports · first reported 4 October 2021 · last reported 7 July 2025
What's going wrong
Many Firefox users say Phantom is hard to understand from the start.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 9 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.