Wallet add-on won't run on Firefox
The Phantom add-on fails to open or shows a blank black screen on several Firefox versions, while it works on Chrome.
Tier I · Proven The best-established problems.
6 public reports · first reported 1 February 2022 · last reported 28 January 2026
What's going wrong
Several Firefox users report that the Phantom wallet add-on will not open, shows only a black screen, or runs very slowly, while the same wallet works on Chrome.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.