VPN sign-in fails and accounts get suspended
Users cannot sign in or finish registration for the VPN service, and some accounts are suspended with no clear reason.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 14 May 2022 · last reported 24 July 2024
What's going wrong
Firefox users of this VPN add-on reported being unable to sign in or complete registration, which left them with no working connection.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.