VPN shows connected but IP address stays the same
The add-on shows as connected while the IP address does not change, or traffic stops entirely.
Tier I · Proven The best-established problems.
8 public reports · first reported 24 October 2024 · last reported 22 October 2025
What's going wrong
Several Firefox users report that this VPN add-on displays a connected state while their public IP address is unchanged, as checked with common IP test sites.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
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