VPN drops silently and reconnects with wrong status
The VPN connection drops with no notification, and the extension shows a wrong state while reconnecting.
Tier II · Emerging Problems that are still building up.
6 public reports · first reported 4 March 2023 · last reported 21 October 2024
What's going wrong
Firefox users say the Proton VPN extension loses its connection without warning, sometimes after a period of inactivity.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.