VPN connection drops randomly and needs restarts
The VPN connection randomly drops or times out, forcing users to switch servers or restart Firefox to recover.
Tier I · Proven The best-established problems.
6 public reports · first reported 16 January 2019 · last reported 11 March 2025
What's going wrong
Users of the Private Internet Access Firefox add-on report that the tunnel drops without warning or times out on every server they choose.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.