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VPN claims no account but forces sign-up

The add-on says no account is needed, yet it forces registration with no way to skip it.

Tier II · Emerging Problems that are still building up.

14 public reports · first reported 25 January 2020 · last reported 10 September 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Firefox users installing this VPN add-on repeatedly say that the store listing and the app promise anonymous use without an account, but the first screen after install is a mandatory registration page with no option to skip.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 14 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.