VPN add-on gets stuck in setup with no icon
The add-on gets stuck in an install loop or shows no icon or launch control in Firefox, so users cannot start using it.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 24 January 2021 · last reported 20 March 2024
What's going wrong
Several Firefox users say the ExpressVPN add-on never reaches a working state after installation.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.