Viva checkout fails with unexplained API errors
Viva checkout shows credential or API errors that the plugin never explains, even when settings were rechecked.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 31 July 2021 · last reported 9 August 2024
What's going wrong
Store owners who connect this Viva Wallet plugin see checkout fail with messages about unauthorized access, wrong merchant details, or unexpected Viva errors, even after rechecking merchant IDs, API keys and source codes.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.