Virtual products blocked by locker selection error
Virtual products fail at checkout with a message asking the customer to pick a locker that cannot be chosen.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 12 April 2023 · last reported 13 October 2024
What's going wrong
Shops that sell both digital and physical products report that buying a virtual item triggers an error asking the customer to select a parcel locker.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.