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Videos vanish for visitors after updates

Videos stop appearing for visitors after plugin updates and need re-saving or a rollback.

Tier I · Proven The best-established problems.

6 public reports · first reported 22 August 2024 · last reported 4 March 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners report that after installing a new release of the HTML5 Video Player plugin, embedded players stop appearing for visitors, show nothing, or display a block error in the editor.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.