Videos play as black screen or sound only
Downloaded or played Facebook videos turn into fragments, black screens, or sound-only playback.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 23 May 2021 · last reported 30 September 2025
What's going wrong
Some users report that videos they try to download or play with this add-on turn into broken fragments, show a black screen, or play only sound.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.