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Videos not detected on playing pages

The add-on shows no videos, or fails to detect them, on pages where the video plays normally.

Tier I · Proven The best-established problems.

11 public reports · first reported 21 December 2021 · last reported 14 December 2024

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many Firefox users say the add-on sometimes shows an empty list, an icon with nothing behind it, or a message saying no video was found, even though the video plays fine on the page.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 11 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.