Video player collapses or leaves black bands
Player renders 0 pixels tall or leaves black bands when a width is set, so videos show nothing or sit in a huge empty box.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 18 December 2019 · last reported 11 September 2025
What's going wrong
Site owners of this WordPress video player report that setting a width in the shortcode leaves huge black bands above and below the video, or shrinks the player to zero pixels so nothing shows.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.