Video app support replies take days or never come
Support replies to urgent tickets take days or never arrive, leaving merchants stuck while their scheduled posts stay broken.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 25 October 2024 · last reported 24 May 2026
What's going wrong
Merchants using the Minta Social Videos Auto Post app say that when they report a problem through chat or email, replies can take many hours or days, and some messages never get an answer at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.