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Verification locks out travelers and shared users

Google sign-in demands a code sent to a phone or an old device, locking out people who are traveling or have none.

Tier II · Emerging Problems that are still building up.

5 public reports · first reported 21 August 2013 · last reported 2 April 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

People trying to sign in to a Google account report being stopped by a verification step that requires a phone, an old device, or a confirmation sent to an inaccessible address.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.