Verification codes never arrive by email, blocking login
Email verification and one-time login codes never arrive, blocking account setup or sign-in across several email marketing apps for Shopify merchants
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 12 February 2025 · last reported 12 September 2025
What's going wrong
Merchants of several email marketing apps report that one-time sign-in and account verification codes never reach their inbox, so they cannot finish setup or log in, sometimes right after paying for a plan.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.