Vendor support slow and deadlines missed
Vendor support responds slowly or not at all, and promised build deadlines and fixes keep slipping for months after payment.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 7 July 2020 · last reported 3 October 2025
What's going wrong
Several merchants on this mobile app builder report that after they sign up, support becomes slow or stops answering, and promised go-live dates and fixes slip by weeks or months.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.