Vendor support replies are slow and patchy
Questions to the plugin vendor go unanswered for weeks, and replies to paid customers are patchy.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 28 October 2019 · last reported 12 June 2025
What's going wrong
Owners of the Accordions WordPress plugin report that questions posted to the support forum or sent to the vendor sit for weeks, with some replies arriving only sporadically.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.