Vendor support ignores tickets for weeks
Support tickets and emails to the vendor go unanswered for days or weeks, despite promised 24-hour replies.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 24 July 2019 · last reported 4 May 2024
What's going wrong
Several merchants report that the support channel for this print-on-demand app goes quiet after the first reply.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.