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Vendor support does not answer tickets or email

Vendor support never answers tickets, emails, or social messages, leaving store owners stuck during setup and daily use.

Tier I · Proven The best-established problems.

7 public reports · first reported 19 December 2023 · last reported 9 February 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners using the Oliver POS WordPress plugin report that support tickets, email and social messages go unanswered for weeks, and some report waits of a month or more.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 7 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.