Vendor messages fail with marketplace plugins
Messages between marketplace vendors and customers do not reach the vendor side when the plugin runs with WC Marketplace, Dokan, WC Vendors or Webkul.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 23 April 2020 · last reported 21 April 2024
What's going wrong
Owners of multi-vendor WooCommerce marketplaces say that the order chat works for the customer and admin but the seller never receives or sees the messages.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.