Vendor gave no notice of collection deletions
The vendor sent no proactive notice of the deletions, so merchants learned of them late from Shopify, Google alerts or customers.
Tier I · Proven The best-established problems.
8 public reports · first reported 29 March 2026 · last reported 3 April 2026
What's going wrong
Several merchants say the app vendor did not email or contact them when its update deleted collections from their stores.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 8 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.