Gateway add-ons double-charge and withhold refunds
WHMCS payment gateway add-ons double-charge customers or charge without approval, then never pay promised refunds
Tier I · Proven The best-established problems.
6 public reports · first reported 28 February 2023 · last reported 28 April 2026
What's going wrong
Hosting companies using several WHMCS payment gateway add-ons report recurring payments taken twice, late fees added a day after a normal payment cleared, and stored payment details charged without clear confirmation.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.