← Problems

Vendor account login and reset emails broken

Customers cannot log into their vendor account or get password resets and confirmation emails, blocking plugin purchases and user licences.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 22 October 2024 · last reported 10 April 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners of this ERP plugin say they cannot sign in to their online vendor account, password recovery does not work, and confirmation emails for new accounts never arrive.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.