Vault locks and asks for master password every restart
Users are logged out of the vault and asked for the master password every time Firefox starts or the browser is reopened.
Tier I · Proven The best-established problems.
13 public reports · first reported 1 June 2024 · last reported 7 November 2025
What's going wrong
Many Firefox users say the NordPass add-on signs them out or locks the vault each time the browser closes and reopens, sometimes several times a day.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 13 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.