← Problems

Vault and sign-in pages fail to open in Firefox

The vault and sign-in pages fail to load in Firefox, so users cannot reach their passwords.

Tier I · Proven The best-established problems.

12 public reports · first reported 3 July 2024 · last reported 22 January 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many Firefox users report that the LastPass vault and sign-in never open.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 12 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.