← Problems

VAT field cannot be made mandatory for non-EU buyers

VAT number cannot be made required for non-EU buyers, and the field keeps an Optional label even when set to B2B.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 10 May 2023 · last reported 17 April 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants selling outside the EU say they must collect a VAT number from business buyers, but the extension ignores the required setting for countries outside the EU, so they cannot open those markets.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.