URL cleaning breaks live chat, SAML and bank logins
Users cannot exclude specific websites from URL cleaning, so sites like live chat, SAML login and banking break.
Tier I · Proven The best-established problems.
11 public reports · first reported 10 December 2018 · last reported 7 November 2025
What's going wrong
Users of the ClearURLs browser extension report that its link cleaning sometimes breaks sites they still need to use, such as live chat widgets, SAML single sign-on pages and online banking.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 11 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.