Cart upsell apps seem to cut conversion and order value
Installing a cart upsell or drawer app seems to lower checkout conversion and average order value, with no way to confirm the cause
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 15 September 2021 · last reported 4 November 2025
What's going wrong
Merchants who install cart drawer or upsell apps report that checkout conversion and average order value fell after installation, with drops such as conversion sliding from about 70 percent to 59 percent over three weeks.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.