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Discount percentages applied wrong at checkout

Discount amounts and percentages are applied wrong at checkout across several Shopify upsell and cart apps, so merchants lose money without knowing it.

Tier I · Proven The best-established problems.

5 public reports · first reported 18 October 2020 · last reported 26 January 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants using different Shopify discount apps report that the discount applied at checkout does not match what they configured.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.