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Uploads lost with AJAX or shop-page add to cart

Uploaded files are lost when products are added to the cart through AJAX or from the shop page button.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 15 December 2023 · last reported 8 March 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners running WooCommerce with AJAX cart features report that the file upload either fails or gets dropped when customers add items from the shop listing instead of the product page.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.