Uploaded files missing from orders
Uploaded files are accepted but do not show on the order, cart or emails.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 25 September 2024 · last reported 3 March 2026
What's going wrong
Several store owners report that customers upload a file, the plugin accepts it, yet the file never appears in the cart, the order or the notification.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.