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Updates break WooCommerce email layout and header

Email layout breaks after an update: header, footer and WooCommerce templates stop matching and emails fail to generate.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 20 December 2022 · last reported 29 May 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners running WooCommerce report that after recent plugin updates their order emails lost the logo header and changed colours, and in some cases lost the footer or failed to generate at all.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.