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Updates break the add-on; older versions fail

The add-on stops working after each update, and older versions it worked on now fail too.

Tier I · Proven The best-established problems.

16 public reports · first reported 29 August 2024 · last reported 19 December 2024

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many firefox users say the add-on works after install, then stops after a version update.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 16 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.