Updated plugin moves completed orders to Processing
Plugin version 1.6.9 moves completed WooCommerce orders, including virtual products, back to Processing status.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 3 April 2025 · last reported 20 May 2025
What's going wrong
Site owners selling both digital and physical goods report that after the 1.6.9 update the Robokassa gateway changes orders already marked completed back to Processing.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.