Update button loops to add-on page before VPN works
The extension asks for an update before it can connect, but the update button only opens the add-on page, so users are stuck.
Tier I · Proven The best-established problems.
5 public reports · first reported 22 May 2025 · last reported 19 July 2025
What's going wrong
Several Firefox users report that the Proton VPN extension asks for an update before it can connect, but the update button only redirects to the extension's listing page rather than installing the update.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.