← Problems

Update asks consent for payment and personal data

A NordVPN add-on update requires consent to new permissions covering financial, payment and personal data.

Tier I · Proven The best-established problems.

10 public reports · first reported 18 July 2024 · last reported 17 July 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

After a recent update, Firefox users were shown a permission prompt listing new data collection, including payment information, personal identifiers, authentication details and location.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 10 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.